40 Years of listening, learning and leading.

For 40 years, Highcrest has used a slow and steady approach to find solutions. Lived lessons, effective data-collection and curious questions have led us to profound insights that enable innovation.

We deliver effective, efficient and long-lasting solutions for long-term care homes.

Our work has a proven positive impact on resident care, decision making and day-to-day experiences for staff.

ABOUT HIGHCREST

40 YEARS OF LOOKING, LISTENING AND LEARNING

For 40 years, Highcrest has used a slow and steady approach to find solutions.

Lived lessons, effective data-collection and curious questions have led us to profound insights that enable innovation.

We deliver effective, efficient and long-lasting solutions for long-term care homes.

Our work has a proven positive impact on resident care, decision making and day-to-day experiences for staff.

Always a team effort.

Effective problem-solving happens when tasks are explored in full depth from every angle. Often, the perfect solution is unlocked by the right perspective. Highcrest uses collaboration to find the right approach.

  • Marcus Stephenson, BBA, DHSA

    Client Relations Lead

    Marcus brings 15 years of healthcare management experience and a background in business administration and health services to long-term care facilities to set them up for financial success with lessons he learned on the frontlines.

  • Angela Michaud, DBA, CPHR Candidate

    Human Resources Lead

    Angela’s work in the field consists of supporting people and enabling smooth operations. With several certificates in HR-related fields, Angela uses careful observation, pre-emptive action and early engagement to solve problems before they snowball.

  • Tyrell Giffin, BComm, CPA

    Financial Services Lead

    Highcrest’s financial guru, that’s Tyrell. A Chartered Professional Accountant who helps care facilities manage their finances for smooth and uninterrupted operations, Tyrell provides hands-on, on-site guidance to facilities under Highcrest’s care.

  • Steve Scannell, BA. MPA, MA, DHSA (on-going)

    Governance and Administration Lead

    With a background in public administration, Steve brings collaborative and community-minded approaches learned over years in the municipal world to long-term care administration. Valuing transparency and accountability, he works to establish alignment and trust between his management team and the governing board to ensure that everyone is rowing in the same direction.

  • Laurie Brown, PMP (on-going)

    Strategic Initiatives Coordinator

    Laurie brings a wealth of knowledge and over 18 years of clinical and operational experience in Long-Term Care to High-Crest Solutions. Celebrated as a trailblazer in the field, Laurie is a passionate leader who is deeply committed to enhancing both staff and resident experiences. With a diverse background in recreation, sciences, and project management.  Laurie is committed to lifelong learning and possesses an undeniable talent for spotting opportunities to drive positive change and innovation.

  • Shelley Jones, BN, RN

    Change Management Consultant

    Shelley has over 37 years of experience in healthcare, and brings her strategic, creative and solution-focused take to facility operations. While working in the provincial government she has led large initiatives to improve healthcare for Nova Scotians. She received the Premier’s Award of Excellence in 2021 for recognition of outstanding public service to Nova Scotians.

  • Shannon Stephenson, BA, LL.B

    Owner/President

    A seasoned leader with decades of experience in the world of long-term care facilities, Shannon cares deeply about the people who work in long-term care, and is a passionate voice contributing to the betterment of long-term care in Canada. A member of several professional organizations, Shannon uses his background in law and cachet in various associations to make care more affordable, accessible and compassionate.

  • Conrad Leblanc, BA, LL.B

    Chief Executive Officer

    Conrad uses sound strategy and positioning to keep Highcrest pointed toward its north star: Innovation. His background in law and experience in leadership roles help the Highcrest team navigate complex challenges.

Highcrest Enterprises, a nationally accredited organisation

Highcrest Solutions is a subsidiary to Highcrest Enterprises, a family-owned company delivering safe, high quality long-term care to the Nova Scotia community. Highcrest Enterprises is a provincially licensed and nationally accredited organisation.

Accreditation Canada

Accreditation Canada is an independent not-for-profit organisation, and has been Canada’s most trusted accreditor for more than 55 years.

Qmentum Healthcare Accreditation

Qmentum uses evidence-informed standards developed by the Health Standards Organization (HSO). Endorsed by SCC (Standards Council of Canada) as National Standards of Canada, Qmentum’s standards have people-centred care criteria weaved throughout - empowered to give patients the tools and support they need to take charge of their own health.

Just about done wearing all the hats at work?
Connect with Highcrest.

Administrators wear too many hats - Operations, HR, Leadership, Quality Control, or Recruiter - and that’s a slow day. It’s understandable, but unsustainable - and Higchrest’s passion to address. Let’s find your solutions.

Just about done wearing all the hats at work?
Connect with Highcrest.

Administrators wear too many hats - Operations, HR, Leadership, Quality Control, or Recruiter - and that’s a slow day. It’s understandable, but unsustainable - and Higchrest’s passion to address. Let’s find your solutions.