LONG-TERM CARE FACILITY SOLUTIONS
Highcrest’s tried-and-true solutions.
Highcrest’s data-enriched problem-solving has allowed us to lead the pack for decades. Yesterday’s innovative, people-centric ideas are today’s tried and true solutions.
LONG-TERM CARE FACILITY SOLUTIONS
Highcrest’s tried-and-true solutions.
Highcrest’s data-enriched problem solving has allowed us to lead the pack for decades. Yesterday’s innovative, people-centric ideas are today’s tried and true solutions.
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Data-driven and people-informed approach
Effective data-collection and information gathering at every level allows us to see the numbers and the people behind them and enables curious questions about the status quo. This unlocks profound insights that enable us to anticipate the needs of the residents, staff, and management.
Long term thinking leads to lasting solutions
Highcrest’s long-term approach to every level of decision-making has brought forth solutions that are easy to adopt by established teams, and are delivered reliably day after day, for years.
Lived Lessons
Highcrest’s tried and true solutions have found daily use in Nova Scotia’s care homes.
The foundations of our people-centric solutions were laid by 40 years of work in long-term care.
Handling too much at your care home?
Administrators wear many hats - Operations, Recruitment, Leadership - often at the same time. That’s unsustainable. Highcrest’s team alleviates pressure on administrators with a team of experts to handle the extra load - So administrators can serve their homes uninterrupted.
Handling too much at your care home?
Admins wear many hats - Operations, Recruitment, Leadership - often at the same time. That’s unsustainable. Highcrest’s team alleviates pressure on administrators with a team of experts to handle the extra load - so administrators can serve their homes uninterrupted.
Shared Services
Highcrest’s suite of shared services help municipalities and non-profits retain community assets by sourcing out singular functions to Highcrest.
Administration
No more administrative headaches. Highcrest handles day-to-day tasks, leaving you free to focus on what matters most. Facilities facing on-site challenges can enlist Highcrest’s in-field management expertise. Need to keep board members informed? We will translate complex situations into clear insights for effective decision-making. Highcrest also helps facilities improve functional planning to maintain the quality of resident care.
Finance
Whether it's crafting financial policies and budgets, setting up robust systems, or ensuring payroll is handled - Highcrest helps facilities regain fiscal sustainability by setting up industry-standard financial systems that help minimize risk and aid in informed decision-making.
Human Resources
Highcrest partners with facilities to quickly fill gaps in resources with a streamlined recruitment process, fostering a positive work culture and continuous management of employee relations to boost retention. Highcrest also provides development opportunities and guides facilities to manage WCB and return to work matters including an affective attendance management support program. Our support also extends to investigative support into internal workplace issues, PPCA investigations, and support in navigating a unionized environment for effective labour relations.
Legal
Navigating the legal landscape can be complex and time-consuming. Highcrest’s experienced team provides comprehensive support to help you stay compliant, mitigate risks, and resolve disputes effectively.
Full Stewardship
Long-term care homes under stress can enlist for Highcrest's full stewardship. Full stewardship allows homes to maintain their original ownership and staff while strengthening operations with our proven solutions. A Highcrest appointed administrator works collaboratively with the board to assess the facility's operations, recommend improvements, and guide the facility in the right direction.
Trade up from ‘you seem stressed’ to ‘What’s your secret?’
Administrators in long-term care are often face-to-face with a need of being good at everything. Priorities competing for attention, time constraints and analysis paralysis can steal focus from what’s important - ensuring the best care for residents.
Highcrest can help alleviate some of that pressure by sharing responsibilities in various disciplines.
Highcrest is your partner when critical issues start causing stress.
Need assistance? Highcrest Solutions is open for consults.
Contact our team to find out what Highcrest can do for your care home.
Over the years I have worked in both private and public sectors. Within that time, I have had the opportunity to work with many different managers and experienced management styles in several different capacities.
Valley View Villa obtained the support of HighCrest Solutions during a time that we needed assistance to help us overcome obstacles we were facing. I remember at first my colleagues and I had a sense of unease as we knew that HighCrest was coming in to help, but we also knew that there were going to be some difficult decisions that had to be made to make things better.
After working under the HighCrest Management Team for the last several years, I can truly attest to the fact that they have indeed proved their worth.
I am extremely grateful for their guidance and fair management skills. They have shown us that we can have a quality work/life balance. They have a style of managing that empowers our skills instead of micromanaging. They take a collaborative approach while actively listening to the needs of the team and make suitable decisions based on input.
While some decisions may be difficult, they explain the reasoning behind it and have the best interest of the community and employees in the forefront.
They really have turned things around and made a difficult situation into a more stable environment for everyone.
— Lori MacDonald, Administrative Assistant, Valley View Villa
Just about done wearing all the hats at work?
Connect with Highcrest.
Administrators wear too many hats - Operations, HR, Leadership, Quality Control, or Recruiter - and that’s a slow day. It’s understandable, but unsustainable - and Higchrest’s passion to address. Let’s find your solutions.
Just about done wearing all the hats at work?
Connect with Highcrest.
Administrators wear too many hats - Operations, HR, Leadership, Quality Control, or Recruiter - and that’s a slow day. It’s understandable, but unsustainable - and Higchrest’s passion to address. Let’s find your solutions.