Highcrest’s Solutions
Lived lessons from
long-term care
We’ve been doing this for a long time - over 40 years. The lesson? It’s only a solution if it pays for itself.
Highcrest’s Solutions
Lived lessons from
long-term care
We’ve been doing this for a long time - over 40 years.
The lesson? It’s only a solution if it pays for itself.
Valley View Villa
Same ol’ team, whole new outlook.
Valley View Villa turned a six-figure deficit into a surplus without any reductions to staff, resident care or management.
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Highcrest Solutions was tasked with solving Valley View Villa’s deficit. Our team started by looking and listening to the home’s daily operations. The team engaged the staff, the board and the administration to create a transition plan - a slow and steady transformation of the home’s functions. The transition plan won confidence from the bank, which went from considering halting payroll to issuing an extended line of credit for the transition. Over the next year, Highcrest Solutions strengthened the home’s finances, improved quality of resident-care and alleviated pressure on administration - all without any reduction in staff. By the end of the transition, Valley View Villa had entirely eliminated the deficit.
Today, the home operates on a surplus.
Glen Haven Manor
Enhanced Operations
Glen Haven Manor - Collaborative steps towards long-term improvements.
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Glen Haven Manor’s Board of Directors enlisted Highcrest’s expertise under a Full Stewardship service contract to remedy financial, culture, and leadership challenges the home was facing. The team at Highcrest studied the operations for a year, deliberating over every step with the utmost sensitivity and input from all levels of the organization. The result was a Board approved Operational Assessment which recommended improvements to financial systems, human resource processes, organizational structure, leadership functions, policies and essential operating plans. Highcrest and the team at Glen Haven are presently addressing transitional measures that will result in financial sustainability and improved operations.
My Cape Breton Home for Seniors
Strengthening an established facility.
My Cape Breton Home for Seniors enlisted Highcrest to assist with an administrative shift.
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A for-profit facility with a strong foundation, My Cape Breton Home for Seniors leveraged Highcrest’s shared services in a supportive capacity to assist with an administrative transition. Highcrest helped the facility bring a variety of services in-house, maintaining cost-effectiveness, and empowered them to ensure long-term operational sustainability.
Just about done wearing all the hats at work?
Connect with Highcrest.
Administrators wear too many hats - Operations, HR, Leadership, Quality Control, or Recruiter - and that’s a slow day. It’s understandable, but unsustainable - and Higchrest’s passion to address. Let’s find your solutions.
Just about done wearing all the hats at work?
Connect with Highcrest.
Administrators wear too many hats - Operations, HR, Leadership, Quality Control, or Recruiter - and that’s a slow day. It’s understandable, but unsustainable - and Higchrest’s passion to address. Let’s find your solutions.